The AI Workforce Built for Automotive

Your Dealership Never Stops.
Neither Should Your Team.

Dealer Pilot gives dealerships an automotive-trained digital workforce that answers customers, engages leads, supports sales, schedules appointments and handles repetitive dealership communication around the clock.

Built by dealership professionals—not adapted from generic AI.

Built by Car People. Powered by intelligent automation.

Dealer Pilot · Operations Overview

LIVE

Leads Today

184

+12 vs. yesterday

AI Conversations

1,236

Voice · SMS · Web

Appointments Generated

47

+6 today

Human Escalations

19

High-intent moments

Avg. Response Time

11s

First touch

Active Pilots

1 of 4

Reception Pilot

Engagement Volume · 12 hrs

Illustrative data

Live Activity

  • 09:41VoiceInbound call answered — routed to Sales
  • 09:38SMSAppointment confirmed for Thursday 4:00 PM
  • 09:31VoicePayment negotiation detected — manager alerted
  • 09:22WebNew lead engaged in 11 seconds

The Problem

Dealerships Don't Have a Lead Problem.
They Have a Follow-Up Problem.

Stores invest heavily to create opportunities. The opportunities are rarely the issue — what happens in the minutes, nights and weekends after the lead arrives usually is.

Where opportunities are traditionally lost

  1. 01

    Marketing Spend

    Committed

  2. 02

    Lead Generated

    Opportunity created

  3. 03

    Customer Response

    Commonly lost here

  4. 04

    Appointment

    Commonly lost here

  5. 05

    Show

    Commonly lost here

  6. 06

    Sale

    Outcome

  • Slow response times

    Minutes decide who the customer talks to first.

  • Missed calls

    Inbound calls ring out during peak floor traffic.

  • Inconsistent follow-up

    Cadence breaks down after the first few touches.

  • After-hours inquiries

    Most shopping happens when the store is closed.

  • BDC staffing limits

    Volume spikes don't wait for a hiring cycle.

  • Repetitive questions

    The same twenty questions consume real selling time.

  • Poor handoffs

    Context is lost between BDC, sales and service.

Dealer Pilot closes the operational gaps between lead generation and the showroom.

The Pilots

Meet Your Digital Dealership Workforce

Dealer Pilot isn't one generic chatbot. The platform is built around specialized Pilots, each trained for a specific dealership responsibility and deployed only when it's ready for your store.

Reception Pilot

Available

Answers inbound calls 24/7, identifies customer intent, answers approved dealership questions and routes customers to the correct person or department.

  • 24/7 call answering
  • Intelligent call routing
  • Dealership FAQs
  • Message taking
  • Human escalation

Sales Pilot

In Development

An automotive-trained AI salesperson designed to understand customer motivation, answer vehicle questions, build value, handle common objections and move buyers toward the next step.

  • Sales conversations
  • Customer discovery
  • Vehicle interest
  • Objection handling
  • Trade conversations
  • Buying-intent recognition
  • Human sales handoff

BDC Pilot

Coming Soon

Designed to turn dealership opportunities into confirmed appointments while managing persistent, consistent follow-up.

  • Lead response
  • Appointment scheduling
  • Follow-up
  • Appointment confirmation
  • Rescheduling
  • No-show recovery
  • CRM updates

Service Pilot

Coming Soon

Handles routine service communication while ensuring customers and dealership personnel receive the information they need.

  • Service calls
  • Message taking
  • Advisor routing
  • Service appointment requests
  • Customer notifications
  • Human escalation

On the roadmap

Equity PilotInventory PilotMarketing PilotManager Pilot

Roadmap modules are not available today. We publish Pilots when they're production-ready.

How It Works

Plug Into the Systems You Already Use.

Dealer Pilot is designed to sit between your lead sources and your existing dealership infrastructure — not to replace your CRM or retrain your staff on a new system of record.

Lead Sources

  • Meta
  • Website
  • Phone
  • Third-Party Leads

Dealer Pilot

  • Customer Engagement
  • Voice
  • SMS
  • AI Decision Engine

Dealership Systems

  • CRM
  • Calendar
  • Inventory
  • Communications

Outcome

  • Appointment
  • Human Handoff
  • Follow-Up
  • Reporting

Integrations

Designed to Integrate With Leading Dealership Platforms.

Integration work is staged and verified store by store. Anything not yet production-ready is labeled as planned or in development.

VinSolutions
Planned
DriveCentric
Planned
Elead
Planned
GoHighLevel
In Development
Meta
In Development
Retell
In Development

Human Escalation

AI When It Can.
Your People When It Matters.

Dealer Pilot isn't designed to pretend humans aren't necessary. It's designed to recognize when they're necessary.

Routine interactions stay automated.

High-value moments get handed to your people.

Live conversation

Customer

“If you can get me closer to $650 a month, I'm ready to move forward.”

Dealer Pilot detects

High purchase intentPayment negotiation
  • Conversation summarized
  • CRM updated
  • Manager alerted
  • Human takeover requested

CRM Intelligence

Every Conversation Becomes Actionable Data.

Dealer Pilot can transform conversations into structured customer information, so your people don't have to listen to entire calls or read long message threads before taking over.

Customer record

Customer
John Smith
Source
Meta Campaign
Current Vehicle
2019 BMW X5
Current Payment
$742
Desired Vehicle
SUV
Purchase Timeframe
This Week
Lead Temperature
HOT
Primary Concern
Monthly Payment
AI Recommendation
Manager follow-up recommended

AI conversation summary

Customer responded to a Meta campaign and is shopping to replace a 2019 BMW X5 he currently pays $742 per month on. He is looking at mid-size SUVs and wants to be in something this week.

Payment is the deciding factor. He stated he is ready to move forward closer to $650 per month and asked what the trade is worth before coming in.

Recommended next step: manager review of trade equity and payment options, then a direct call back today.

Why Dealer Pilot

Built Inside the Car Business.

Dealer Pilot wasn't created by outsiders attempting to learn automotive retail.

Founder David Brizuela brings more than 20 years of automotive retail experience spanning vehicle sales, desking, dealership operations, marketing and lead management.

That experience shapes how Dealer Pilot communicates with customers, when it pushes forward, when it backs off and when it brings a human into the conversation.

We're not teaching AI about dealerships.
We're putting dealership experience into AI.

Generic AI

  • Generic scripts
  • Generic business knowledge
  • Basic question answering
  • Chatbot mentality
  • One-size-fits-all workflows

Dealer Pilot

  • Automotive-specific behavior
  • Role-specific Pilots
  • Dealership workflows
  • CRM-aware customer context
  • Human escalation logic
  • Sales methodology
  • Measurable dealership outcomes

24/7 Coverage

Every Lead. Every Call. Every Hour.

Coverage is an operational standard, not a marketing claim. Dealer Pilot's value is measured in response time, contact rate and consistency — not in promises about your close rate.

  • Immediate response

    First contact happens in seconds, not after the next shift starts.

  • Nights

    Inquiries submitted after close are engaged the moment they arrive.

  • Weekends

    Saturday volume gets the same handling as a Tuesday morning.

  • Holidays

    Coverage continues when the store is dark.

  • Overflow

    Calls that would otherwise ring out are answered and routed.

  • High lead volume

    Campaign spikes don't change the response standard.

  • Consistent follow-up

    Cadence runs the same way for every opportunity.

Operating Impact

Model the Workload, Not the Hype.

Enter your store's volume to see a directional estimate of how much repetitive communication a digital workforce could absorb. Every figure below is an estimate.

Inputs

Estimated Outputs

Interactions automated
813
Staff hours recovered
98 hrs
Monthly operating impact
$2,756
Appointment opportunity
17/mo

These figures are directional estimates based on the values you enter. They are not performance guarantees, and actual results depend on your process, staffing and lead mix.

Pricing

Built Around Your Dealership

Implementation is scoped per store. Pricing depends on how much of your operation the Pilots cover and what they have to connect to.

Scoping factors

  • Rooftop count
  • Lead volume
  • Call volume
  • Pilots deployed
  • CRM integrations
  • Communication volume

Build Your Dealer Pilot

We'll walk your process, review volume and map which Pilots make sense first.

Pilot Program

Become a Dealer Pilot Launch Partner

We're currently developing Dealer Pilot alongside real dealership operations. Select launch partners will receive hands-on implementation and direct input into the platform's development.

We'll only use this information to evaluate launch partner fit.

Your Customers Are Always Shopping.

Dealer Pilot helps make sure someone is always there to respond.